FAQ
Order Related Questions
By Selecting diamond(s) you like and pressing on confirm button, you can place the order on the website.
All the diamonds you see are 99.99% available. But there are negligible chances that other buyer places the order for the same diamond at the same time and the diamonds becomes unavailable.
Yes you can hold the Diamond, but it will be released after intimating you, as soon as other buyer wants to confirm the diamond.
Yes you can hold the Diamond, but it will be released after intimating you, as soon as other buyer wants to confirm the diamond.
Yes, we make physical quality checks twice for every diamond. Once you order and once before shipping. Thus making sure you get exactly what you ordered.
Any diamond can be cancelled before the order is approved. Once the order is approved, it cannot be cancelled.
Order may be rejected due to many reasons such as • Diamond already sold • Your payment is not processed on time • Quality of diamond doesn't match For exact details contact your sales executive.
Shipping Related Questions
Once your total order reaches 10000 USD your shipping will be free. For lower value there will be shipping fee ranging from 50 USD to 150 USD.
Yes, Shipping address can be changed, as far as it is in the same country. Shipping fee is subject to change as per the location.
Diamonds will be shipped with FEDEX or UPS.